How do I report fraud or a lost/stolen card?

If your DEBIT or ATM card has been lost or stolen, please call one of the following numbers to cancel your card:

Monday to Friday, 9 a.m.-5 p.m. ET: 888-855-7778

All other times including Bank Holidays: 800-236-2442

If you cancelled your card after business hours, please call customer service at 888-855-7778 during normal banking hours to order your new card.

If your CREDIT CARD has been lost or stolen, please call our 24-hour cardmember services at 1-800-558-3424.