How to Contact Forbright Bank

The best way to contact Forbright Bank will depend on the type of accounts you have with the bank as well as your preferred method of communication.

For example, we have two phone numbers for contacting customer service at Forbright Bank. The one you will use depends on your relationship with Forbright Bank:

You can also contact Forbright Bank by email, or secure message via online banking.

For each type of account we offer, we have a dedicated customer service team ready to help you with any questions.

If you are a Growth Savings customer, you may contact us by phone at 800-550-0159. Our team is available Monday to Friday, 8 a.m. – 8 p.m. ET, except for holidays.

If you are a CD, Business, or Branch Banking customer, you can contact us by phone at 888-855-7778. Our team is available Monday to Friday, 9 a.m. – 8 p.m. ET, except for holidays.

If you prefer to contact us by email, our team is ready to help you. Please use the email address associated with the type of account you’d like to discuss.

If you are a Growth Savings customer, email us at customersupport@forbrightbank.com

If you are a CD, Business Banking, or Branch Banking customer, email us at customerservice@forbrightbank.com.

If you are a Growth Savings customer, you can contact us via Secure Message either through Online Banking or our mobile app.

Simply login to your online dashboard, navigate to the “Contact Us” box, and click on “Secure Message” to send us a message. Our customer service team will respond during business hours.

If you are a CD, Branch, or Business Banking customer, you may contact us via Secure Message through Online Banking.

Simply log into your online banking dashboard and click “All” in the top left corner. Select “Support” and then “Contact Us” to send a secure message. Our customer service team will respond to secure messages during business hours.

Unlike some banks, Forbright Bank gives all customers access to phone support. In fact, you have the option to contact the Forbright Bank customer service teams by phone, email, or secure message.

If you are a Growth Savings customer, contact customer service by phone at 800-550-0159 Monday to Friday, from 8 a.m. – 8 p.m. ET (except for bank holidays), or by email, at customersupport@forbrightbank.com.

You may also contact us via secure message any time through online or mobile banking.

If you are a CD, Branch, or Business Banking customer, contact customer service by phone at 888-855-7778 Monday to Friday, from 9 a.m. – 8 p.m. ET (except for bank holidays), or by email at customerservice@forbrightbank.com.

You may also contact us via secure message any time through online banking. The customer service team will respond during banking hours.